Support
How can we help?
Email support@dashfridge.com. A real person answers, usually within one business day (US Central time). Include your workspace name and a link to the dashboard if it's about one.
Common questions
- How do I connect my AI tool?
- Add a connector with the server URL
https://dashfridge.com/mcpand sign in. Step-by-step for each tool: Connect your AI. - My AI put a dashboard on the fridge, but no one can see it.
- Everything sent by an AI tool arrives as a draft. Open the link it gave you, check the dashboard, and press Publish.
- The dashboard looks broken or blank.
- Dashboards run in a locked-down sandbox: they can't load data from the internet, so the numbers need to be inside the file. Scripts and fonts load only from common CDNs. Ask your AI to rebuild it as one self-contained HTML file with the data embedded.
- Can my AI update a dashboard every week?
- Yes. See Dashboards that update every week.
- How do I cancel or change my plan?
- Owners and admins can manage billing in Settings → Plan. Canceling keeps paid features until the end of the period.
- How do I delete my account or data?
- Delete any dashboard from its page. To delete your account or a whole workspace, email privacy@dashfridge.com.
Security
Found a security issue? Email support@dashfridge.com with “Security” in the subject. Please don't test against other people's workspaces.